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Interaction Research Privacy / Security Statement

This document was last updated on 9/29/08.

Acknowledgement and Acceptance of terms

eMedFx is committed to protecting you privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website / database. By accessing, and its databases you acknowledge and fully understand eMedFx's Privacy Statement and freely consent to the information collection and use practices described in this Privacy Statement.

Participating Merchant Policies

Related services and offerings with links form this website, including vendor sites have their own privacy statements that can be viewed at each respective website. Since we do not have direct control over the polices or practices of participating merchants and other third parties, we are not responsible to the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transactions with such parties.

Information We Collect and How We Use It

eMedFx collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

Please be advised that eMedFx will not sell or share your personal or financial information with any third party other than our contracted billing merchant that is responsible for the security and processing of your financial information. Your online credit card transactions are secured to ensure your privacy and protection with online transactions.

When you visit our website we may track information to administer and improve the site. eMedFx may use cookies to personalize or enhance your user experience.

A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

If you purchase a subscription, eMedFx will obtain specific personal information. We will require your name, address, email address, telephone number, and other identifying information relevant to your subscription in order to create the customized reports produced through eMedFx's unique report generating software. We will not use your personal information in any manner that is not relevant to the features built into our database and customized 'User Profile' for report generation. When you subscribe to eMedFx you will also be required to enter certain personal financial information and credit card number and billing address. A 3rd party merchant for future use and billing will securely store this information. Any financial information collected is used only to bill you for the subscription you have purchased and for subscription renewals. Credit Card information will be required for subscription purchases through eMedFx.

We may also use your contact information to:

  • eMedFx reserves the right to contact you directly to obtain your satisfaction.
  • eMedFx may contact you to schedule personal online training to maximize your utilization of the databases.
  • eMedFx may contact you in the event that our database is being serviced our undergoing general maintenance to inform you of the potential down time with the databases.
  • eMedFx may also send updates on the status of your subscription as well as dates for pending renewals.

Website Statistics Tracking

eMedFx utilizes a 3rd party software to analyze our Web traffic statistics. Each time you search our website and / or database we record your usage and track your search for statistical analysis.

Accessing Subscription Account Information

If you purchase a subscription to eMedFx, we will provide you with the means to ensure that personally identifiable information in you subscription account is correct and current. You may review this information by accessing the 'User Profile' of your account when you subscribe.

Changes to this Statement

eMedFx has the discretion to occasionally update this Privacy Statement. When we do, we will also revise the "updated" date at the top of this "Privacy Statement". We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of your eMedFx subscription constitutes your agreement to this privacy statement and any updates.

Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and / or our general information, please contact us at

To contact eMedFx please send an email to
We normally respond in less then 24 hours. This is the most effective way to contact us.

In order to keep our subscriptions affordable we do not offer full time call-in customer service. If you call the number below you will likely receive a voicemail box. Please leave a message and we will return your call as soon as we can. If you have a question about how to perform a specific function with eMedFX, every aspect of our database is available for viewing as a video demo if you click here: Frequently Asked Questions

1-877-67-MEDFX (1-877-676-3339)

630 Baldwinville Rd
Baldwinville, MA 01436